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  1. 1
    The relationship between service quality, customer satisfaction and behavioral intention with moderating effects of switching barriers
    by Mat Dawi, Norazryana
    Published 2016
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  2. 2
    The relationship between organizational cultural factors and knowledge management : a case study at SAJ Holdings Sdn. Bhd. Johor Bahru
    by Mat Dawi, Norazryana
    Published 2010
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