Analisis kualiti perkhidmatan institusi kewangan : kajian kes di BBMB, UKM dan BIMB, BBB /
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Main Author: | |
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Format: | Thesis Book |
Language: | Malay |
Published: |
Bangi :
Fakulti Sains Matematik, Universiti Kebangsaan Malaysia,
1996
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LEADER | 01009nam a2200229 a 4500 | ||
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008 | 981208s1996 my 00 may | ||
039 | 9 | |a 200503171111 |b hayat |c 200503170947 |d hayat |y 08-18-1999 |z load | |
043 | |a a-my--- | ||
090 | |a HG1616.C87 |b H34 1996 tesis | ||
100 | 0 | |a Hairulliza Mohamad Judi | |
245 | 1 | 0 | |a Analisis kualiti perkhidmatan institusi kewangan : |b kajian kes di BBMB, UKM dan BIMB, BBB / |c Hairulliza binti Mohamad Judi |
260 | |a Bangi : |b Fakulti Sains Matematik, Universiti Kebangsaan Malaysia, |c 1996 | ||
300 | |a xiii, 111 p. : |b ill. ; |c 30 cm. | ||
502 | |a Tesis (Sarjana Sains) - Universiti Kebangsaan Malaysia, 1996 | ||
504 | |a p. 98-99 | ||
650 | 0 | |a Banks and banking |x Customer services |z Malaysia | |
907 | |a .b10080673 |b 28-09-20 |c 12-11-19 | ||
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991 | |a Fakulti Sains Matematik | ||
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