Analisis kualiti perkhidmatan institusi kewangan : kajian kes di BBMB, UKM dan BIMB, BBB /

Analisis kualiti perkhidmatan institusi kewangan : kajian kes di BBMB, UKM dan BIMB, BBB /

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Bibliographic Details
Main Author: Hairulliza Mohamad Judi
Format: Thesis Book
Language:Malay
Published: Bangi : Fakulti Sains Matematik, Universiti Kebangsaan Malaysia, 1996
Subjects:
Banks and banking > Customer services > Malaysia
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