An analysis of perceived service quality in the road transport department of Malaysia /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
Pittsburgh :
University of Pittsburgh,
1997.
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| Subjects: | |
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| Physical Description: | 287 p. : ill. ; 23 cm. |
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| Bibliography: | Bibliography : p. 274-287. |