An analysis of perceived service quality in the road transport department of Malaysia /
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| 主要作者: | |
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| 格式: | Thesis 图书 |
| 语言: | English |
| 出版: |
Pittsburgh :
University of Pittsburgh,
1997.
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| 实物描述: | 287 p. : ill. ; 23 cm. |
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| 参考书目: | Bibliography : p. 274-287. |