Arawati Agus. (2000). Total quality management practices in public listed manufacturing companies in Malaysia. Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Arawati Agus. Total Quality Management Practices in Public Listed Manufacturing Companies in Malaysia. Bangi: Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia, 2000.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Arawati Agus. Total Quality Management Practices in Public Listed Manufacturing Companies in Malaysia. Fakulti Sains dan Teknologi, Universiti Kebangsaan Malaysia, 2000.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.