Hubungan amalan pengurusan kualiti cemerlang dengan kepuasan pelanggan dalaman dan prestasi organisasi pihak berkuasa tempatan di Semenanjung Malaysia /
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Format: | Thesis Book |
Language: | Malay |
Published: |
Sintok :
Universiti Utara Malaysia,
2002.
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090 | |a HD62.15 |b .K424 2002 | ||
100 | 0 | |a Khairul Anuar Mohd Ali. | |
245 | 1 | 0 | |a Hubungan amalan pengurusan kualiti cemerlang dengan kepuasan pelanggan dalaman dan prestasi organisasi pihak berkuasa tempatan di Semenanjung Malaysia / |c Khairul Anuar Mohd. Ali. |
260 | |a Sintok : |b Universiti Utara Malaysia, |c 2002. | ||
300 | |a xix, 406 p. : |b ill. ; |c 30 cm. | ||
502 | |a Tesis (Ph.D.) - Universiti Utara Malaysia, 2002. | ||
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