A comparison of public and private university students expectations and perceptions of service quality in Jakarta, Indonesia /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
[Fort Lauderdale, Florida] ;
Nova Southeastern University,
2001
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Physical Description: | xii, 186 p. ill. ; 22 cm. |
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Bibliography: | Includes bibliography : p. 172-186 |