Roger, E. (2002). Quantitative analysis of the expectations and realized benefits of ISO 9000 certification as reported by companies in Indonesia. California State University.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Roger, Erik. Quantitative Analysis of the Expectations and Realized Benefits of ISO 9000 Certification as Reported by Companies in Indonesia. Dominguez Hills: California State University, 2002.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Roger, Erik. Quantitative Analysis of the Expectations and Realized Benefits of ISO 9000 Certification as Reported by Companies in Indonesia. California State University, 2002.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.