Performance measurement system design in service organizations in Malaysia /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2008
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090 | |a HF5549.5.P35A453 2008 tesis | ||
090 | |a HF5549.5.P35 |b A453 2008 | ||
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245 | 0 | 0 | |a Performance measurement system design in service organizations in Malaysia / |c Amizawati Mohd Amir |
260 | |c 2008 | ||
300 | |a xvi, 414 p. : |b ill. ; |c 30 cm. | ||
502 | |a Thesis (Ph. D.) - International Islamic University, 2008 | ||
504 | |a Bibliografi : p. (329-357) | ||
610 | 2 | 0 | |a International Islamic University Malaysia |x Dissertations |
650 | 0 | |a Performance standards | |
650 | 0 | |a Service industries |x Quality control | |
650 | 0 | |a Organizational effectiveness |x Measurement | |
650 | 0 | |a Performance |x Measurement | |
907 | |a .b14434222 |b 15-10-20 |c 12-11-19 | ||
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