Service loyalty and switching behaviour in mobile phone service usage /
Saved in:
Main Author: | Farzana Quoquab Habib (Author) |
---|---|
Format: | Thesis Book |
Language: | English |
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Determinants of customer satisfaction and customer loyalty : exploring the moderating role of switching cost and customer experience among Malaysian postpaid mobile phone users /
by: Syukrina Alini Mat Ali -
Determinants of loyalty patronage behaviour /
by: Osman Md. Zain
Published: (1994) -
Effects of standardization and customization level on service quality, customer satisfaction and loyalty, and moderating roles of service nature and customer needs
by: Kasiri, Leila Agha
Published: (2015) -
Antecedents of online customer loyalty intention : mediation effect of satisfaction, trust and attitude toward loyalty /
by: Feizbakhsh, Mirbehzad -
Consumer-Based Brand Equity (CBBE), customer satisfaction and brand loyalty in Malaysian public universities /
by: Muhammad Hasbullah Hanif bin Tajuddin