The influence of service fairness and hospitality on behavioural intentions in airlines services /

The influence of service fairness and hospitality on behavioural intentions in airlines services /

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Bibliographic Details
Main Author: Monizaihasra Mohamed (Author)
Format: Thesis Book
Language:English
Subjects:
Universiti Kebangsaan Malaysia > Dissertations.
Dissertations, Academic > Malaysia.
Hospitality industry > Management.
Tourism > Management.
Airlines > Management.
Airlines > Employees.
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Description
Physical Description:xiii, 235 pages : illustrations ; 30 cm.
Bibliography:References : page [177]-213.

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