The influence of service fairness and hospitality on behavioural intentions in airlines services /
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Format: | Thesis Book |
Language: | English |
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LEADER | 01524nam a2200373 i 4500 | ||
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003 | UKM | ||
005 | 20190215131200.0 | ||
008 | 180514s2017 my a g bm 000 0 eng | ||
039 | 9 | |a 201902151312 |b hayat |c 201806041455 |d lan |c 201805301058 |d jamain |y 05-14-2018 |z miza | |
040 | |a UKM |e rda | ||
090 | |a TX911.3.M27M643 2017 tesis | ||
090 | |a TX911.3.M27 |b M643 2017 | ||
100 | 0 | |a Monizaihasra Mohamed, |e author. | |
245 | 1 | 4 | |a The influence of service fairness and hospitality on behavioural intentions in airlines services / |c Monizaihasra Binti Mohamed. |
264 | 0 | |c Ã2017. | |
300 | |a xiii, 235 pages : |b illustrations ; |c 30 cm. | ||
336 | |a text |2 rdacontent | ||
337 | |a unmediated |2 rdamedia | ||
338 | |a volume |2 rdacarrier | ||
502 | |a Thesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2017. | ||
504 | |a References : page [177]-213. | ||
593 | |a Cd yang disertakan adalah duplikasi kepada tesis bercetak dan tidak boleh dirujuk/dipinjam. | ||
610 | 2 | 0 | |a Universiti Kebangsaan Malaysia |x Dissertations. |
650 | 0 | |a Dissertations, Academic |z Malaysia. | |
650 | 0 | |a Hospitality industry |x Management. | |
650 | 0 | |a Tourism |x Management. | |
650 | 0 | |a Airlines |x Management. | |
650 | 0 | |a Airlines |x Employees. | |
907 | |a .b16586578 |b 28-09-20 |c 12-11-19 | ||
998 | |a t |b 05-01-18 |c m |d x |e - |f eng |g my |h 4 | ||
914 | |a vtls003633758 | ||
990 | |a rmn/jm | ||
991 | |a UKM-Graduate School of Business | ||
945 | |g 1 |i 00002218689 |j 0 |l t0013 |n No. of pieces: 1 |o - |p MYR0.00 |q - |r - |s - |t 3 |u 2 |v 0 |w 2 |x 0 |y .i21123779 |z 12-11-19 |