Service quality of commercial banking industry in the east coast of Malaysia : a perspective from customers
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| Format: | Thesis Book |
| Language: | English |
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| LEADER | 01065cam a2200277 7i4500 | ||
|---|---|---|---|
| 001 | 0000044902 | ||
| 005 | 20191217090000.0 | ||
| 008 | 090201s2005 my eng | ||
| 040 | |a UniSZA | ||
| 050 | 0 | 0 | |a HG3300.6.A6 |
| 090 | 0 | 0 | |a HG3300.6.A6 |b S42 2005 |
| 100 | 0 | |a Shamsiah Shafie |e author | |
| 245 | 1 | 0 | |a Service quality of commercial banking industry in the east coast of Malaysia : |b a perspective from customers |c Shamsiah binti Shafie. |
| 264 | 0 | |c 2005. | |
| 300 | |a ix, 91 leaves; |c 30 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |a Research report (B.A. (Hons.)) Business Studies--University of East London, 2005 | ||
| 504 | |a Includes bibliographical references (l. 89-91) | ||
| 610 | 2 | 0 | |a University of East London -- |x Dissertations |
| 650 | 0 | |a Banks and banking -- |z Malaysia | |
| 650 | 0 | |a Dissertations, Academic | |
| 650 | 0 | |a Customer services -- |x Quality control | |
| 710 | 2 | |a University of East London | |
| 999 | |a 1000115704 |b Thesis |c Reference |e Badak Thesis Collection | ||