Quality management in the public sector : an empirical survey of the Ministry of Health Hospitals in Peninsular Malaysia /
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Main Author: | |
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Format: | Thesis |
Language: | English |
Published: |
Kuala Lumpur :
University Malaya,
2003
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Item Description: | "Thesis submitted in fulfilment of the requirements for the Degree of Doctor of Philosophy"--On t.p. |
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Physical Description: | xix, 516 p. : ill., maps. ; 30 cm. |
Bibliography: | Includes bibliographical references (leaves 479-516). |