Quality management in the public sector : an empirical survey of the Ministry of Health Hospitals in Peninsular Malaysia /

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Bibliographic Details
Main Author: Noor Hazilah bt. Abd Manaf
Format: Thesis
Language:English
Published: Kuala Lumpur : University Malaya, 2003
Subjects:
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100 0 |a Noor Hazilah bt. Abd Manaf  |9 158252 
245 1 0 |a Quality management in the public sector :  |b an empirical survey of the Ministry of Health Hospitals in Peninsular Malaysia /  |c by Noor Hazilah bt. Abd Manaf 
260 |a Kuala Lumpur :  |b University Malaya,  |c 2003 
300 |a xix, 516 p. :  |b ill., maps. ;  |c 30 cm. 
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500 |a "Thesis submitted in fulfilment of the requirements for the Degree of Doctor of Philosophy"--On t.p. 
502 |a Thesis (Ph.D.)--University Malaya, 2003 
504 |a Includes bibliographical references (leaves 479-516). 
650 0 |a Hospitals  |x Administration  |z Malaysia  |9 158253 
650 0 |a Hospitals  |x Management  |9 158254 
650 0 |a Health services administration  |x Malaysia  |9 158255 
650 0 |a Civil service  |x Quality control  |z Malaysia  |9 158256 
650 0 |a Quality control  |z Malaysia  |9 111609 
710 2 |a Universiti Malaya.  |b Fakulti Ekonomi dan Pentadbiran  |9 56046 
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