APA引文

Murugan, M. (2004). Improving customer service by implementing effective problem solving and decision making methods in Samsung. Kulliyyah of Engineering, International Islamic University Malaysia.

Chicago Style (17th ed.) Citation

Murugan, Maran. Improving Customer Service by Implementing Effective Problem Solving and Decision Making Methods in Samsung. Gombak, Selangor: Kulliyyah of Engineering, International Islamic University Malaysia, 2004.

MLA引文

Murugan, Maran. Improving Customer Service by Implementing Effective Problem Solving and Decision Making Methods in Samsung. Kulliyyah of Engineering, International Islamic University Malaysia, 2004.