Improving customer service by implementing effective problem solving and decision making methods in Samsung /
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| 主要作者: | |
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| 格式: | Thesis |
| 語言: | English |
| 出版: |
Gombak, Selangor :
Kulliyyah of Engineering, International Islamic University Malaysia,
2004
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| Item Description: | "A thesis submitted in partial fulfilment of the requirement for the Degree of Master of Science in Manufacturing Engineering"-- On t.p. Abstracts in English and Arabic. |
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| 實物描述: | xiii, 83 p. : ill. ; 30 cm. Also available on 3 1/2 in. computer disk. |
| 參考書目: | Includes bibliographical references [leaves 77-79]. |