Improving customer service by implementing effective problem solving and decision making methods in Samsung /
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主要作者: | |
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格式: | Thesis |
语言: | English |
出版: |
Gombak, Selangor :
Kulliyyah of Engineering, International Islamic University Malaysia,
2004
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Item Description: | "A thesis submitted in partial fulfilment of the requirement for the Degree of Master of Science in Manufacturing Engineering"-- On t.p. Abstracts in English and Arabic. |
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实物描述: | xiii, 83 p. : ill. ; 30 cm. Also available on 3 1/2 in. computer disk. |
参考书目: | Includes bibliographical references [leaves 77-79]. |