Improving customer service by implementing effective problem solving and decision making methods in Samsung /
Saved in:
Main Author: | |
---|---|
Format: | Thesis |
Language: | English |
Published: |
Gombak, Selangor :
Kulliyyah of Engineering, International Islamic University Malaysia,
2004
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
LEADER | 025560000a22004570004500 | ||
---|---|---|---|
001 | 300255 | ||
005 | 20230420113758.0 | ||
008 | 050204s2004 my a 000 0 eng d | ||
035 | |a (Sirsi) 300255 | ||
040 | |a UIAM |b eng | ||
041 | 0 | |a eng | |
043 | |a a-my--- | ||
050 | 0 | 0 | |a HF5415.5 |
100 | 1 | |a Murugan, Maran |9 116750 | |
245 | 0 | 0 | |a Improving customer service by implementing effective problem solving and decision making methods in Samsung / |c by Maran Murugan |
260 | |a Gombak, Selangor : |b Kulliyyah of Engineering, International Islamic University Malaysia, |c 2004 | ||
300 | |a xiii, 83 p. : |b ill. ; |c 30 cm. | ||
336 | |2 rdacontent | ||
337 | |2 rdamedia | ||
338 | |2 rdacarrier | ||
500 | |a "A thesis submitted in partial fulfilment of the requirement for the Degree of Master of Science in Manufacturing Engineering"-- On t.p. | ||
500 | |a Abstracts in English and Arabic. | ||
502 | |a Thesis (MSc.MFG)--International Islamic University Malaysia, 2004 | ||
504 | |a Includes bibliographical references [leaves 77-79]. | ||
530 | |a Also available on 3 1/2 in. computer disk. | ||
650 | 0 | |a Customer services |9 12564 | |
650 | 0 | |a Customer services |x Management |9 60405 | |
650 | 0 | |a Business |x Decision making |9 116751 | |
650 | 0 | |a Problem solving |9 25031 | |
655 | 0 | 7 | |a Theses, IIUM local |
690 | 0 | |a Dissertations, Academic |x Department of Manufacturing and Materials Engineering |z IIUM | |
710 | 2 | |a International Islamic University Malaysia. |b Kulliyyah of Engineering |9 4827 | |
730 | 0 | |a Improving customer service by implementing effective problem solving and decision making methods in Samsung (Computer file) |9 116752 | |
900 | |a mbs-hj-yab | ||
942 | |2 lcc |n 0 | ||
999 | |c 431708 |d 463899 | ||
952 | |0 0 |6 T HF 5415.5 M984I 2004 |7 0 |8 THESES |9 755756 |a IIUM |b IIUM |c MULTIMEDIA |g 0.00 |o t HF 5415.5 M984I 2004 |p 00011274367 |r 2017-10-19 |t 1 |v 0.00 |y THESIS | ||
952 | |0 0 |6 LU T HF 5415.5 M984I 2004 |7 0 |8 THESES |9 756315 |a IIUM |b IIUM |c CLOSEACCES |g 0.00 |o lu t HF 5415.5 M984I 2004 |p 00000911419 |r 2017-11-01 |t 2 |v 0.00 |y THESIS | ||
952 | |0 0 |6 LU T HF 5415.5 M984I 2004 |7 0 |8 THESES |9 756316 |a IIUM |b IIUM |c CLOSEACCES |g 0.00 |o lu t HF 5415.5 M984I 2004 |p 00000911416 |r 2017-10-25 |t 1 |v 0.00 |y THESIS | ||
952 | |0 0 |6 TS DK HF5415.5M984I 2004DK2 |7 0 |8 THESES |9 817718 |a IIUM |b IIUM |c MULTIMEDIA |g 0.00 |o ts dk HF5415.5M984I 2004dk2 |p 00000911418 |r 2017-11-17 |t 1 |v 0.00 |y THESISDIG | ||
952 | |0 0 |6 TS DK HF5415.5M984I 2004DK1 |7 0 |8 THESES |9 817719 |a IIUM |b IIUM |c MULTIMEDIA |g 0.00 |o ts dk HF5415.5M984I 2004dk1 |p 00000911417 |r 2017-11-17 |t 1 |v 0.00 |y THESISDIG |