Improving customer service by implementing effective problem solving and decision making methods in Samsung /

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Bibliographic Details
Main Author: Murugan, Maran
Format: Thesis
Language:English
Published: Gombak, Selangor : Kulliyyah of Engineering, International Islamic University Malaysia, 2004
Subjects:
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100 1 |a Murugan, Maran  |9 116750 
245 0 0 |a Improving customer service by implementing effective problem solving and decision making methods in Samsung /  |c by Maran Murugan 
260 |a Gombak, Selangor :  |b Kulliyyah of Engineering, International Islamic University Malaysia,  |c 2004 
300 |a xiii, 83 p. :  |b ill. ;  |c 30 cm. 
336 |2 rdacontent 
337 |2 rdamedia 
338 |2 rdacarrier 
500 |a "A thesis submitted in partial fulfilment of the requirement for the Degree of Master of Science in Manufacturing Engineering"-- On t.p. 
500 |a Abstracts in English and Arabic. 
502 |a Thesis (MSc.MFG)--International Islamic University Malaysia, 2004 
504 |a Includes bibliographical references [leaves 77-79]. 
530 |a Also available on 3 1/2 in. computer disk. 
650 0 |a Customer services  |9 12564 
650 0 |a Customer services  |x Management  |9 60405 
650 0 |a Business  |x Decision making  |9 116751 
650 0 |a Problem solving  |9 25031 
655 0 7 |a Theses, IIUM local 
690 0 |a Dissertations, Academic  |x Department of Manufacturing and Materials Engineering  |z IIUM 
710 2 |a International Islamic University Malaysia.  |b Kulliyyah of Engineering  |9 4827 
730 0 |a Improving customer service by implementing effective problem solving and decision making methods in Samsung (Computer file)  |9 116752 
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