Tan, C. C. (2001). Software process improvement framework - from concepts to capabilities. Management Center, International Islamic University Malaysia.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Tan, Chuan Cherng. Software Process Improvement Framework - from Concepts to Capabilities. Gombak, Selangor: Management Center, International Islamic University Malaysia, 2001.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Tan, Chuan Cherng. Software Process Improvement Framework - from Concepts to Capabilities. Management Center, International Islamic University Malaysia, 2001.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.