أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية : دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/
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| Format: | Thesis |
| Language: | Arabic |
| Published: |
Jordan :
Jami'at Al al-Bayt,
2000.
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| Item Description: | Abstract in English and Arabic. "Quddimat hadhihi al-risalah istikmalan limutatallabat al-husul ala darajat al-Majistir fi qismi al-tamwil wa al-masarif ..." On-- t. p. |
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| Physical Description: | xl, 224 leaves ; 30 cm |
| Bibliography: | Includes bibliographical and references (leaves 195-190). |