أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية :‏ ‏دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/‏

أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية :‏ ‏دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/‏

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Bibliographic Details
Main Author: أبو موسى، رسميه احمد أمين
Other Authors: Abu Musa, Rasmiyah Ahmad Amin
Format: Thesis
Language:Arabic
Published: Jordan : Jami'at Al al-Bayt, 2000.
Subjects:
Bank al-Iskan lil-Tijarah wa al-Tamwil
Bank al-Islami al-Urduni
Banks and banking > Customer services > Jordan
Consumer satisfaction > Jordan
Banks and banking > Quality control
Theses, Facsimile edition (Islamic).
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Description
Item Description:Abstract in English and Arabic.
"Quddimat hadhihi al-risalah istikmalan limutatallabat al-husul ala darajat al-Majistir fi qismi al-tamwil wa al-masarif ..." On-- t. p.
Physical Description:xl, 224 leaves ; 30 cm
Bibliography:Includes bibliographical and references (leaves 195-190).

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