أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية : دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/
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| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | Arabic |
| Published: |
Jordan :
Jami'at Al al-Bayt,
2000.
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| LEADER | 023890000a22003850004500 | ||
|---|---|---|---|
| 001 | 489031 | ||
| 005 | 20100423093000.0 | ||
| 008 | s2000 jo f d | ||
| 035 | |a (Sirsi) 489031 | ||
| 040 | |a UIAM |b eng | ||
| 041 | |a ara | ||
| 050 | |a HG3261.A6 | ||
| 100 | 1 | |a أبو موسى، رسميه احمد أمين | |
| 242 | 1 | 0 | |a Athar jawdat al-khidmah 'ala al-rabhiyah wa-rida al-'umala' fi al-masarif al-Urduniyah : |b dirasah muqaranah bayna Bank al-Iskan wa al-Bank al-Islami al-Urduni |
| 245 | 1 | 0 | |a أثر جودة الخدمة على الربحية ورضا العملاء في المصارف الأردنية : |b دراسة مقارنة بين بنك الاسكان والبنك الاسلامي الأردني = The effect of service quality on profitability and customers' satisfaction in Jordanian banks : a comparative study between housing bank and Jordan Islamic Ba/ |c رسميه احمد أمين أبو موسى |
| 260 | |a Jordan : |b Jami'at Al al-Bayt, |c 2000. | ||
| 300 | |a xl, 224 leaves ; |c 30 cm | ||
| 500 | |a Abstract in English and Arabic. | ||
| 500 | |a "Quddimat hadhihi al-risalah istikmalan limutatallabat al-husul ala darajat al-Majistir fi qismi al-tamwil wa al-masarif ..." On-- t. p. | ||
| 502 | |a Thesis (M.A.)--Jami'at Al al-Bayt, |c 2000 | ||
| 504 | |a Includes bibliographical and references (leaves 195-190). | ||
| 596 | |a 1 4 | ||
| 610 | |a Bank al-Iskan lil-Tijarah wa al-Tamwil | ||
| 610 | |a Bank al-Islami al-Urduni | ||
| 650 | |a Banks and banking |x Customer services |z Jordan | ||
| 650 | |a Consumer satisfaction |z Jordan | ||
| 650 | |a Banks and banking |x Quality control | ||
| 655 | |a Theses, Facsimile edition (Islamic). | ||
| 700 | 1 | |a Abu Musa, Rasmiyah Ahmad Amin | |
| 710 | |a Jami'at Al al-Bayt. |b Kulliyat al-Iqtisad wa al-'Ulum al-Idariyah. Qism al-Tamwil wa al-Masarif | ||
| 710 | |a جامعة آل البيت. |b كلية الاقتصاد والعلوم الادارية. قسم التمويل والمصاريف | ||
| 900 | |a pts-mb to ami | ||
| 999 | |c 433175 |d 464839 | ||
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| 952 | |0 0 |6 TI HG 3261 A6 A166A 2000 |7 0 |8 THESES |9 756337 |a IIiBFL |b IIiBFL |c CLOSEACCES |g 320.00 |o ti HG 3261 A6 A166A 2000 |p 00011171104 |r 2017-10-30 |t 1 |v 320.00 |y THESIS | ||