The relevance of adopting business process reengineering (BPR) and service quality management (SQ), in Islamic bank management : a case study in Kuwait /

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Bibliographic Details
Main Author: Othman, Abdulqawi Radman Mohamamed
Format: Unknown
Language:English
Published: Lampeter, U.K. : University of Wales, 2002
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Description
Item Description:"A thesis submitted to the University of Wales in fulfilment of the requirement for the degree of Doctor of Philosophy. " -- On t. p.
Physical Description:xviii, 422 p. : ill. ; 30 cm.