The impact of employees' emotional intelligent on job satisfaction: the experience of employees at Vista Point Sdn Bhd /

There are many factors (such as working conditions, remuneration system, etc) that can influence employees' job satisfaction. However, major organisational behaviour literature had identified employees' emotional intelligence as a contributing factor for employees' job satisfaction. T...

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Bibliographic Details
Main Author: Noor Azlina S.M Fakiruddin
Format: Thesis
Language:English
Published: Kuala Lumpur: Management Centre, International Islamic University Malaysia, 2011
Subjects:
Online Access:http://studentrepo.iium.edu.my/handle/123456789/2115
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Summary:There are many factors (such as working conditions, remuneration system, etc) that can influence employees' job satisfaction. However, major organisational behaviour literature had identified employees' emotional intelligence as a contributing factor for employees' job satisfaction. This study aims to examine the impact of employees' emotional intelligence on their job satisfaction. The research model is constructed based on the findings of previous studies. The study conducted self-administered survey to all employees at Vista Point Sdn Bhd. The results of the survey confirmed that there are positive correlations between employees' emotional intelligence and employees' job satisfaction. However, the results have to be read with a few limitations. The future research suggests bigger sample size from different companies to improve the results.
Item Description:Abstracts in English and Arabic.
" Project paper submitted in fulfilment of the requirement for the degree of Master of Business Administration."--On t. p.
Physical Description:xi, 83 leaves : ill. ; 30cm.
Bibliography:Includes bibliographical references (leaves 78-83).