IIUM students' perception on the implementation of library total quality management (TQM) /

IIUM students' perception on the implementation of library total quality management (TQM) /

This study attempts to examine the extent of total quality management (TQM) in IIUM library services. The main objective of this research is to investigate students' perception on TQM implementation in IIUM library. The significance of this study is to provide a clear understanding and implemen...

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Bibliographic Details
Main Author: Ali, Abdiaziz Ahmed
Format: Thesis
Language:English
Published: Kuala Lumpur : Institute of Education, International Islamic University Malaysia, 2010
Subjects:
International Islamic University Malaysia. > Library
Total quality management > Malaysia
Library administration > Malaysia
Theses, IIUM local
Online Access:http://studentrepo.iium.edu.my/handle/123456789/3891
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