Ar-Rahnu acceptance and its determinants : case study of Permodalan Kelantan Berhad /

This study sought to identify the vital factors that influence the acceptance of Islamic pawn broking services (Ar Rahnu) in Malaysia, which is perceived to be a pioneer among pawn brokers in the country. This study examines two main factors that influence customer acceptance towards Islamic pawn br...

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Bibliographic Details
Main Author: Wan Ummi Afaf Afiqah binti Wan Asri (Author)
Format: Thesis
Language:English
Published: Kuala Lumpur : Institute of Islamic Banking and Finance, International Islamic University Malaysia, 2014
Subjects:
Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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100 0 |a Wan Ummi Afaf Afiqah binti Wan Asri,  |e author 
245 1 0 |a Ar-Rahnu acceptance and its determinants :  |b case study of Permodalan Kelantan Berhad /  |c by Wan Ummi Afaf Afiqah binti Wan Asri 
264 1 |a Kuala Lumpur :  |b Institute of Islamic Banking and Finance, International Islamic University Malaysia,  |c 2014 
300 |a xiv, 88 leaves :  |b illustrations ;  |c 30cm. 
336 |2 rdacontent  |a text 
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502 |a Thesis (MIIBF)--International Islamic University Malaysia, 2014. 
504 |a Includes bibliographical references (leaves 78-84) 
520 |a This study sought to identify the vital factors that influence the acceptance of Islamic pawn broking services (Ar Rahnu) in Malaysia, which is perceived to be a pioneer among pawn brokers in the country. This study examines two main factors that influence customer acceptance towards Islamic pawn broking offered by Permodalan Kelantan Berhad in the state of Kelantan. The two variables that were identified to influence customer acceptance of Islamic pawn broking services provided by PKB were the Shariah View and Marketing. Using questionnaires as a data collection method, in addition to interviews with top management, a set of 180 questionnaires were personally distributed among Ar Rahnu PKB customers in the city of Kota Bharu. Out of 180, 168 questionnaires were returned and deemed usable, therefore yielding a response rate of approximately 93 per cent. Data analysis methods of frequency and descriptive analysis showed that both Marketing and Shari'ah View displayed the highest mean scores, indicating that both criteria fulfilled customers' motivations in choosing Islamic pawn broking as medium to pawn their jewelleries and to generate capital. Findings are complimentary with the hypotheses formulated based on previous studies and are useful to strengthen the pawn broking system in Malaysia. The identified variables have to be improved so that it may increase the number of customers in accepting Ar-Rahnu and in turn attract potential customers to adopt services that operate based on Islamic elements. 
596 |a 1 
610 1 4 |a Permodalan Kelantan Berhad 
655 7 |a Theses, IIUM local 
690 |a Dissertations, Academic  |x Institute of Islamic Banking and Finance.  |z IIUM 
691 |a Rahn 
710 2 |a International Islamic University Malaysia.  |b Institute of Islamic Banking and Finance. 
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