Web-based e-journal service quality as a determinant of users' satisfaction at research and non-research universities /

Malaysian public universities can be categorized into Research (RU) and Non-Research Universities (Non-RU). Both types of universities are distinct in many aspects such as budget allocation, research productivity, and management process. Web-based e-journal service is crucial for library users in RU...

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Bibliographic Details
Main Author: Wahidah binti Mohd Zain
Format: Thesis
Language:English
Published: Gombak, Selangor : Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, 2016
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Online Access:http://studentrepo.iium.edu.my/handle/123456789/5604
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