Ahmed, S. M. (2016). Impact of service quality on customer satisfaction and customer loyalty: A study of Islamic banks in Bahrain. Graduate School of Management, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Ahmed, Saad Mateen. Impact of Service Quality on Customer Satisfaction and Customer Loyalty: A Study of Islamic Banks in Bahrain. Gombak, Selangor: Graduate School of Management, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2016.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Ahmed, Saad Mateen. Impact of Service Quality on Customer Satisfaction and Customer Loyalty: A Study of Islamic Banks in Bahrain. Graduate School of Management, Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, 2016.