Relationship between perceived leadership styles and the intention to leave among customer service staff of a private company : the mediating role of job stress /

This research will look at the relationship perceived between perceived leadership styles and intention to leave among customer service staff of private company as well as the mediating role of stress. One hundred and twenty seven employees who work in customer service from different private organiz...

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Bibliographic Details
Main Author: Abdussalam, Hannat Tope Ahmad
Format: Thesis
Language:English
Published: Kuala Lumpur : Kulliyyah of Engineering, International Islamic University Malaysia, 2015
Subjects:
Online Access:Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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