Ruzaimah binti Mohammed Zain. (2014). Measuring service performance quality in special libraries: A case study at the Ministry of Education library. Kulliyyah of Information & Communication Technology, International Islamic University Malaysia.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Ruzaimah binti Mohammed Zain. Measuring Service Performance Quality in Special Libraries: A Case Study at the Ministry of Education Library. Kuala Lumpur: Kulliyyah of Information & Communication Technology, International Islamic University Malaysia, 2014.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Ruzaimah binti Mohammed Zain. Measuring Service Performance Quality in Special Libraries: A Case Study at the Ministry of Education Library. Kulliyyah of Information & Communication Technology, International Islamic University Malaysia, 2014.