Measuring service performance quality in special libraries : a case study at the Ministry of Education library /
The Educational Planning and Research Division Library (EPRD) was established as the Documentation Centre for the Malaysian Education Ministry. It was officiated by Tan Sri Dr Wan Zahid bin Mohd Noordin on 24th April 1997. Its development was initiated by the existence of the Ministry of Education (...
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur:
Kulliyyah of Information & Communication Technology, International Islamic University Malaysia,
2014
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| Subjects: | |
| Online Access: | http://studentrepo.iium.edu.my/handle/123456789/5469 |
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