Malaysia Airlines cabin crew's characteristics and coping mechanisms towards protective behaviour /
Airline cabin crew are a special group of people who, besides providing services for passengers, are now, more than ever, responsible to handle security and safety situations. As such, security procedures and awareness training (SPAT) has been a must for cabin crew which not only focuses security on...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur :
Kulliyyah of Information and Communication Technology, Internationai Islamic University Malaysia,
2015
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| Subjects: | |
| Online Access: | Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. |
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