Ghaffar, A. (2020). Enhancing Brahms model with multi-layered alerts filtration system for customer service improvement. Kulliyyah of Information and Communication Technology, International Islamic University Malaysia.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Ghaffar, Abid. Enhancing Brahms Model with Multi-layered Alerts Filtration System for Customer Service Improvement. Kuala Lumpur: Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, 2020.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Ghaffar, Abid. Enhancing Brahms Model with Multi-layered Alerts Filtration System for Customer Service Improvement. Kulliyyah of Information and Communication Technology, International Islamic University Malaysia, 2020.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.