An examination of the relationship amongst service quality dimensions, customer satisfaction, and loyalty towards Islamic banks in Malaysia/
Islamic banks now operate in competition with other Islamic banks, foreign Islamic banks and also with conventional banks offering banking products and services based on Islamic principles. However, it is known that the intense competition in the banking industry results in providing better services...
محفوظ في:
المؤلف الرئيسي: | Siti Nurul Izzati Binti Hanafi (مؤلف) |
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التنسيق: | أطروحة |
اللغة: | English |
منشور في: |
Kuala Lumpur :
Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,
2017
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الموضوعات: | |
الوصول للمادة أونلاين: | http://studentrepo.iium.edu.my/handle/123456789/2963 |
الوسوم: |
إضافة وسم
لا توجد وسوم, كن أول من يضع وسما على هذه التسجيلة!
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مواد مشابهة
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Service Quality And Its Relationship With Customer Satisfaction Towards Customer Loyalty
بواسطة: MOHD ISA, SALMI
منشور في: (2005) -
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بواسطة: Hamidon, Mohamad Alif
منشور في: (2014) -
Impact of chatbot service quality on satisfaction and loyalty of bank customers /
بواسطة: Nur Iryani Daing Mukhtar -
An examination of the impact of service quality and customer knowledge towards customer loyalty on Islamic banking / Mohd Amir Ab. Rahman
بواسطة: Ab. Rahman, Mohd Amir
منشور في: (2014) -
An examination of the impact of service quality and customer knowledge towards customer loyalty on Islamic banking / Muhammad Shahrel Izzuan Hanuri
بواسطة: Hanuri, Muhammad Shahrel Izzuan
منشور في: (2014)