The effect of e-service quality and perceived risk on customer loyalty among Bangladeshi online banking consumers /
Due to the recent advancement in technology, online banking has become very popular among the Bangladeshi banking customers. As a result, banking organizations are spreading their online operations across the country. The quality of online services has been shown to be related to customer satisfacti...
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| 主要作者: | |
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| 格式: | Thesis |
| 语言: | English |
| 出版: |
Kuala Lumpur :
Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia,
2017
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| 在线阅读: | Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library. |
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