The influence of service quality on customer satisfaction towards international students of Islamic universities in Malaysia /
The purpose of this research is to investigate the effect of service quality on customer satisfaction of International students in Islamic higher learning institutions in Malaysia. This research proposes a conceptual framework based on the HEPERF model, which explores the effect of several dimension...
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| Main Author: | |
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| Format: | Thesis |
| Language: | English |
| Published: |
Kuala Lumpur :
Kulliyyah of Economics and Management Services, International Islamic University Malaysia,
2021
Kulliyyah of Economics and Management Sciences, International Islamic University Malaysia, |
| Subjects: | |
| Online Access: | http://studentrepo.iium.edu.my/handle/123456789/11090 |
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