Critical success factors for commercial open source software companies

Commercial open source software (COSS) companies attract researchers’ and practitioners’ attention because of their unique capabilities to provide high-quality software products at an affordable price to individuals, small businesses, private, and public institutions. However, despite some prominent...

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Main Author:	Shimels Diriba, Garomssa
Format:	Thesis
Published:	2021
Subjects:	HD53 Intellectual work Intellectual capital
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id	my-mmu-ep.11095
record_format	uketd_dc
spelling	my-mmu-ep.110952023-04-17T05:03:00Z Critical success factors for commercial open source software companies 2021-11 Shimels Diriba, Garomssa HD53 Intellectual work. Intellectual capital Commercial open source software (COSS) companies attract researchers’ and practitioners’ attention because of their unique capabilities to provide high-quality software products at an affordable price to individuals, small businesses, private, and public institutions. However, despite some prominent COSS companies enjoying huge success, many COSS companies are struggling. Moreover, the unavailability of success models and lack of standard of measurement to evaluate the success of these companies is worrisome. In addition, even though previous findings in similar industries underscore the importance of intellectual capital and software quality for companies to succeed, a review of the literature shows that both intellectual capital and software quality are under-researched in the COSS company context. Therefore, the study aims to assess the direct and indirect relationships among critical knowledge-based resources (i.e., intellectual capital components) that is relational capital, structural capital, human capital, software quality, and COSS company success. To this end, the study adopts knowledge management theory focusing on intellectual capital and software quality influencing COSS companies’ success. Thus, to achieve the research objectives the study takes a postpositivist path to research. Specifically, the study uses a quantitative explanatory design that is befitting of the postpositivist perspective. Furthermore, data were collected through a structured selfadministered survey and analysed using SmartPLS 3. The results indicate that relational capital has a direct positive impact on the success of COSS companies. Additionally, intellectual capital components show an interactive relationship amongst themselves and with software quality. Moreover, software quality directly influences the success of COSS companies. In addition to the direct impact on COSS companies' success, software quality plays a mediating role between intellectual capital components and COSS company success. 2021-11 Thesis http://shdl.mmu.edu.my/11095/ http://erep.mmu.edu.my/ masters Multimedia University Faculty of Management EREP ID: 10271
institution	Multimedia University
collection	MMU Institutional Repository
topic	HD53 Intellectual work Intellectual capital
spellingShingle	HD53 Intellectual work Intellectual capital Shimels Diriba, Garomssa Critical success factors for commercial open source software companies
description	Commercial open source software (COSS) companies attract researchers’ and practitioners’ attention because of their unique capabilities to provide high-quality software products at an affordable price to individuals, small businesses, private, and public institutions. However, despite some prominent COSS companies enjoying huge success, many COSS companies are struggling. Moreover, the unavailability of success models and lack of standard of measurement to evaluate the success of these companies is worrisome. In addition, even though previous findings in similar industries underscore the importance of intellectual capital and software quality for companies to succeed, a review of the literature shows that both intellectual capital and software quality are under-researched in the COSS company context. Therefore, the study aims to assess the direct and indirect relationships among critical knowledge-based resources (i.e., intellectual capital components) that is relational capital, structural capital, human capital, software quality, and COSS company success. To this end, the study adopts knowledge management theory focusing on intellectual capital and software quality influencing COSS companies’ success. Thus, to achieve the research objectives the study takes a postpositivist path to research. Specifically, the study uses a quantitative explanatory design that is befitting of the postpositivist perspective. Furthermore, data were collected through a structured selfadministered survey and analysed using SmartPLS 3. The results indicate that relational capital has a direct positive impact on the success of COSS companies. Additionally, intellectual capital components show an interactive relationship amongst themselves and with software quality. Moreover, software quality directly influences the success of COSS companies. In addition to the direct impact on COSS companies' success, software quality plays a mediating role between intellectual capital components and COSS company success.
format	Thesis
qualification_level	Master's degree
author	Shimels Diriba, Garomssa
author_facet	Shimels Diriba, Garomssa
author_sort	Shimels Diriba, Garomssa
title	Critical success factors for commercial open source software companies
title_short	Critical success factors for commercial open source software companies
title_full	Critical success factors for commercial open source software companies
title_fullStr	Critical success factors for commercial open source software companies
title_full_unstemmed	Critical success factors for commercial open source software companies
title_sort	critical success factors for commercial open source software companies
granting_institution	Multimedia University
granting_department	Faculty of Management
publishDate	2021
_version_	1776101394047041536

Critical success factors for commercial open source software companies

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