A Study Of Customers' Expectations In Online Shopping

This study addresses the expectations that e-commerce consumers would like to achieve when they shop online, and how e-commerce retailers can influence consumers to buy online. The constructs of the study include purchase convenience, product quality, product pricing and information security, which...

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Main Author: Tee, Puat Beng
Format: Thesis
Published: 2008
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id my-mmu-ep.1330
record_format uketd_dc
spelling my-mmu-ep.13302010-09-03T02:48:42Z A Study Of Customers' Expectations In Online Shopping 2008-04 Tee, Puat Beng TX Home economics This study addresses the expectations that e-commerce consumers would like to achieve when they shop online, and how e-commerce retailers can influence consumers to buy online. The constructs of the study include purchase convenience, product quality, product pricing and information security, which were used to test the influences that these factors have with regards to consumers' online shopping expectations. 2008-04 Thesis http://shdl.mmu.edu.my/1330/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic TX Home economics
spellingShingle TX Home economics
Tee, Puat Beng
A Study Of Customers' Expectations In Online Shopping
description This study addresses the expectations that e-commerce consumers would like to achieve when they shop online, and how e-commerce retailers can influence consumers to buy online. The constructs of the study include purchase convenience, product quality, product pricing and information security, which were used to test the influences that these factors have with regards to consumers' online shopping expectations.
format Thesis
qualification_level Master's degree
author Tee, Puat Beng
author_facet Tee, Puat Beng
author_sort Tee, Puat Beng
title A Study Of Customers' Expectations In Online Shopping
title_short A Study Of Customers' Expectations In Online Shopping
title_full A Study Of Customers' Expectations In Online Shopping
title_fullStr A Study Of Customers' Expectations In Online Shopping
title_full_unstemmed A Study Of Customers' Expectations In Online Shopping
title_sort study of customers' expectations in online shopping
granting_institution Multimedia University
granting_department Research Library
publishDate 2008
_version_ 1747829346332049408