Resistance Of Competency Knowledge Acquisition In Service Industry Professionals

Resistance Of Competency Knowledge Acquisition In Service Industry Professionals

This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service indust...

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Main Author: Yoke-Chin, Cheng
Format: Thesis
Published: 2009
Subjects:
HD28-70 Management
Industrial Management
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id my-mmu-ep.1619
record_format uketd_dc
spelling my-mmu-ep.16192010-09-23T03:19:14Z Resistance Of Competency Knowledge Acquisition In Service Industry Professionals 2009-08 Yoke-Chin, Cheng HD28-70 Management. Industrial Management This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service industry to resist competency knowledge acquisition. However, factor form socioeconomic does not contribute to the resistance of competency knowledge acquisition by professionals in service industry. 2009-08 Thesis http://shdl.mmu.edu.my/1619/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic HD28-70 Management
Industrial Management
spellingShingle HD28-70 Management
Industrial Management
Yoke-Chin, Cheng
Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
description This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service industry to resist competency knowledge acquisition. However, factor form socioeconomic does not contribute to the resistance of competency knowledge acquisition by professionals in service industry.
format Thesis
qualification_level Master's degree
author Yoke-Chin, Cheng
author_facet Yoke-Chin, Cheng
author_sort Yoke-Chin, Cheng
title Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_short Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_full Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_fullStr Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_full_unstemmed Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
title_sort resistance of competency knowledge acquisition in service industry professionals
granting_institution Multimedia University
granting_department Research Library
publishDate 2009
_version_ 1747829415907164160

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