Resistance Of Competency Knowledge Acquisition In Service Industry Professionals
This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service indust...
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my-mmu-ep.16192010-09-23T03:19:14Z Resistance Of Competency Knowledge Acquisition In Service Industry Professionals 2009-08 Yoke-Chin, Cheng HD28-70 Management. Industrial Management This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service industry to resist competency knowledge acquisition. However, factor form socioeconomic does not contribute to the resistance of competency knowledge acquisition by professionals in service industry. 2009-08 Thesis http://shdl.mmu.edu.my/1619/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library |
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Multimedia University |
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MMU Institutional Repository |
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HD28-70 Management Industrial Management |
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HD28-70 Management Industrial Management Yoke-Chin, Cheng Resistance Of Competency Knowledge Acquisition In Service Industry Professionals |
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This research seeks to understand factors that prevent professionals in service industry toward competency knowledge acquisition. Results of the present study indicates that technology advancement, work process management and individualistic are the factors in causing professionals in service industry to resist competency knowledge acquisition. However, factor form socioeconomic does not contribute to the resistance of competency knowledge acquisition by professionals in service industry. |
format |
Thesis |
qualification_level |
Master's degree |
author |
Yoke-Chin, Cheng |
author_facet |
Yoke-Chin, Cheng |
author_sort |
Yoke-Chin, Cheng |
title |
Resistance Of Competency Knowledge Acquisition In Service Industry Professionals |
title_short |
Resistance Of Competency Knowledge Acquisition In Service Industry Professionals |
title_full |
Resistance Of Competency Knowledge Acquisition In Service Industry Professionals |
title_fullStr |
Resistance Of Competency Knowledge Acquisition In Service Industry Professionals |
title_full_unstemmed |
Resistance Of Competency Knowledge Acquisition In Service Industry Professionals |
title_sort |
resistance of competency knowledge acquisition in service industry professionals |
granting_institution |
Multimedia University |
granting_department |
Research Library |
publishDate |
2009 |
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1747829415907164160 |