Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia
The main focus of this study is to evaluate customer\'s opinions towards the service quality of Internet banking. Also, this study looks into the service quality of Internet banking by using research method to obtain data from Internet bank users in Malaysia.A set of questionnaire as designed t...
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2004
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my-mmu-ep.18472011-07-19T06:23:34Z Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia 2004 Kamaludin, Mohd Ariff HG Finance The main focus of this study is to evaluate customer\'s opinions towards the service quality of Internet banking. Also, this study looks into the service quality of Internet banking by using research method to obtain data from Internet bank users in Malaysia.A set of questionnaire as designed to get the customers point of view towards the service quality of internet banking in Malaysia. 2004 Thesis http://shdl.mmu.edu.my/1847/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters University of Multimedia Research Library |
| institution |
Multimedia University |
| collection |
MMU Institutional Repository |
| topic |
HG Finance |
| spellingShingle |
HG Finance Kamaludin, Mohd Ariff Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| description |
The main focus of this study is to evaluate customer\'s opinions towards the service quality of Internet banking. Also, this study looks into the service quality of Internet banking by using research method to obtain data from Internet bank users in Malaysia.A set of questionnaire as designed to get the customers point of view towards the service quality of internet banking in Malaysia. |
| format |
Thesis |
| qualification_level |
Master's degree |
| author |
Kamaludin, Mohd Ariff |
| author_facet |
Kamaludin, Mohd Ariff |
| author_sort |
Kamaludin, Mohd Ariff |
| title |
Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_short |
Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_full |
Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_fullStr |
Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_full_unstemmed |
Customer Evaluation On E-Service Quality Dimensions: A Study Of Internet Banking In Malaysia |
| title_sort |
customer evaluation on e-service quality dimensions: a study of internet banking in malaysia |
| granting_institution |
University of Multimedia |
| granting_department |
Research Library |
| publishDate |
2004 |
| _version_ |
1747829465773244416 |