Consumer Perceptions Of Web Site Quality: Indicators Of Customer Loyalty Intent
The purpose of this study is to explore consumer\'s perception\'s of Web site quality and, therefore, to find out how we can achieve high customer retention, customer satisfaction, and profitability. This paper presents the results of a survey conducted to assess consumer perceptions and p...
Saved in:
Main Author: | Kai, Seah Chong |
---|---|
Format: | Thesis |
Published: |
2003
|
Subjects: | |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Factors Affecting Customer Loyalty in Hypermarket Industry
by: Verdipoor, Mojtaba
Published: (2012) -
The Factors That Affect Customer Satisfaction And Customer Loyalty In Online Service Environment
by: Ging, Yong Chung
Published: (2004) -
Consumers’ Loyalty on Healthcare Insurance Products: Service Quality and Consumer Satisfaction Embedded Model
by: Ahmad Abdel Fattah, Fadi Abdel Muniem
Published: (2016) -
Modelling Customer Loyalty Among Mobile Telecommunication Users
by: Syed Kamaruzaman, Sharifah Nurul Aida
Published: (2017) -
Customer Satisfaction And Loyalty On Factory Automation Product In Malaysia
by: Oo, Bryant Yong Siang
Published: (2009)