A Study Of The Effectiveness Implementation Of Total Quality Management And Just-In-Time In Telekom Billing Operation
This dissertation is a study of the effectiveness implementation of total quality management(TQM) and just-in-time (JIT) billing in Telekom billing operation. It is based on the exiting billing operation that has been continuosly improved since beginning
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Main Author: | Omar, Shahnim |
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Format: | Thesis |
Published: |
2000
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