Perceived effectiveness of counselling services among students in the tertiary educational institutions in Melaka

The objective of this research is to identify the factors that influence the effective usage of the counselling services by students in tertiary educational institutions. Effective counsellors are vital in providing good quality services for the students. Literature review indicates that counselling...

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Main Author: Thuryrajah, Vemala Devi
Format: Thesis
Published: 2013
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Summary:The objective of this research is to identify the factors that influence the effective usage of the counselling services by students in tertiary educational institutions. Effective counsellors are vital in providing good quality services for the students. Literature review indicates that counselling services has had a positive effect on the academic achievement, personal growth and self development of students. Counselling by concept is a two way working relationship between the counsellor and the counsellee, whereby the counsellor helps and guides the counsellee to find alternative solutions in resolving conflicts in life. Literature review shows counselling services are effectively functioning in schools globally and in Malaysia. Research shows that there is an increasing rate in psychological problems among students in tertiary education worldwide. This study is carried out with the survey method in four tertiary educational institutions in Melaka. Five hundred and sixty four students completed the survey from two private universities and two public universities.