E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction

E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction

The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective.

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Bibliographic Details
Main Author: Sivananthan, R.
Format: Thesis
Published: 2005
Subjects:
HG Finance
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id my-mmu-ep.921
record_format uketd_dc
spelling my-mmu-ep.9212010-07-13T03:20:24Z E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction 2005-11 Sivananthan, R. HG Finance The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective. 2005-11 Thesis http://shdl.mmu.edu.my/921/ http://vlib.mmu.edu.my/diglib/login/dlusr/login.php masters Multimedia University Research Library
institution Multimedia University
collection MMU Institutional Repository
topic HG Finance
spellingShingle HG Finance
Sivananthan, R.
E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
description The purpose of this research was to gain a better understanding of the service quality dimensions that affect customer satisfaction in the context of the RHB Bank Berhad's Internet Banking from a consumer perspective.
format Thesis
qualification_level Master's degree
author Sivananthan, R.
author_facet Sivananthan, R.
author_sort Sivananthan, R.
title E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
title_short E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
title_full E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
title_fullStr E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
title_full_unstemmed E-Banking In RHB Bank Malaysia A Case Study On Customer Satisfaction
title_sort e-banking in rhb bank malaysia a case study on customer satisfaction
granting_institution Multimedia University
granting_department Research Library
publishDate 2005
_version_ 1747829264047144960

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