Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff

This research is aimed to determine factors that influence customer perception towards Esham Cybercafe and which the most influencing factor from four independent variables is under studied. The research involves two variables; dependent variable (customer perception) and independent variables (pric...

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Main Author: Mohd Yusoff, Azinah
Format: Thesis
Language:English
Published: 2006
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/101654/1/101654.pdf
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spelling my-uitm-ir.1016542024-09-10T16:11:41Z Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff 2006 Mohd Yusoff, Azinah Marketing This research is aimed to determine factors that influence customer perception towards Esham Cybercafe and which the most influencing factor from four independent variables is under studied. The research involves two variables; dependent variable (customer perception) and independent variables (pricing, service quality, place and sales promotion). There are 100 respondents among customers at Esham Cybercafe Kuala Krai involved in this research. Information will be gathered using stratified data sampling method. Tool that will be used to analyze data is by using the Statistical Package of Social Science (SPSS). At the end of this project paper, the researcher can concluded that there is a positive relationship between dependent variable with pricing, while other three independent variables, service quality, place and sales promotion have no positive relationship. 2006 Thesis https://ir.uitm.edu.my/id/eprint/101654/ https://ir.uitm.edu.my/id/eprint/101654/1/101654.pdf text en public degree Universiti Teknologi MARA, Sabah Faculty of Business and Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Marketing
spellingShingle Marketing
Mohd Yusoff, Azinah
Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff
description This research is aimed to determine factors that influence customer perception towards Esham Cybercafe and which the most influencing factor from four independent variables is under studied. The research involves two variables; dependent variable (customer perception) and independent variables (pricing, service quality, place and sales promotion). There are 100 respondents among customers at Esham Cybercafe Kuala Krai involved in this research. Information will be gathered using stratified data sampling method. Tool that will be used to analyze data is by using the Statistical Package of Social Science (SPSS). At the end of this project paper, the researcher can concluded that there is a positive relationship between dependent variable with pricing, while other three independent variables, service quality, place and sales promotion have no positive relationship.
format Thesis
qualification_level Bachelor degree
author Mohd Yusoff, Azinah
author_facet Mohd Yusoff, Azinah
author_sort Mohd Yusoff, Azinah
title Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff
title_short Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff
title_full Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff
title_fullStr Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff
title_full_unstemmed Marketing research on customer perception toward the factors that influence Ehsham Cyber Cafe Kuala Krai, Kelantan / Azinah Mohd Yusoff
title_sort marketing research on customer perception toward the factors that influence ehsham cyber cafe kuala krai, kelantan / azinah mohd yusoff
granting_institution Universiti Teknologi MARA, Sabah
granting_department Faculty of Business and Management
publishDate 2006
url https://ir.uitm.edu.my/id/eprint/101654/1/101654.pdf
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