Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli

In the competitive landscape of the business industry, selecting the most suitable supplier is a primary objective for business owners striving to achieve operational excellence and sustainable growth. The Fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is an effective tool fo...

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Main Author:	Ahmad Sadli, Nazatul Shima
Format:	Thesis
Language:	English
Published:	2024
Subjects:	Decision theory
Online Access:	https://ir.uitm.edu.my/id/eprint/106185/1/106185.pdf
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id	my-uitm-ir.106185
record_format	uketd_dc
spelling	my-uitm-ir.1061852024-11-30T17:27:31Z Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli 2024 Ahmad Sadli, Nazatul Shima Decision theory In the competitive landscape of the business industry, selecting the most suitable supplier is a primary objective for business owners striving to achieve operational excellence and sustainable growth. The Fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is an effective tool for addressing Multicriteria Decision-Making (MCDM) challenges in supplier selection. This study seeks to determine the degree of influence for each criterion and the influence relationships among criteria in the supplier selection by employing the fuzzy DEMATEL method with Simplified Centroid Defuzzification (SCD). The fuzzy DEMATEL method comprises 10 steps, during which the SCD based on pointwise operations was integrated into the process. This study also gathered primary data by distributing a set of questionnaires to three experts with at least five years of experience in the business industry, concentrating on nine supplier selection criteria pertinent to the industry, which are cost, quality, delivery reliability, service, flexibility, willingness and attitude, technology and equipment, surplus inventory and supplier’s profile. Furthermore, by utilizing the four quadrants of the Influential Relation Map (IRM), suppliers can optimize resource allocation to maximize benefits. The results indicated that service is the most influential criterion for supplier selection in petrol convenience stores. By meticulously evaluating and selecting suppliers based on these well-defined criteria and methodologies, business owners can enhance their operational efficiency, reduce costs and ensure a sustainable and competitive business model. 2024 Thesis https://ir.uitm.edu.my/id/eprint/106185/ https://ir.uitm.edu.my/id/eprint/106185/1/106185.pdf text en public degree Universiti Teknologi MARA, Terengganu College of Computing, Informatics and Mathematics Abdullah, Nur Solihah Khadhiah
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
advisor	Abdullah, Nur Solihah Khadhiah
topic	Decision theory
spellingShingle	Decision theory Ahmad Sadli, Nazatul Shima Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli
description	In the competitive landscape of the business industry, selecting the most suitable supplier is a primary objective for business owners striving to achieve operational excellence and sustainable growth. The Fuzzy Decision-Making Trial and Evaluation Laboratory (DEMATEL) method is an effective tool for addressing Multicriteria Decision-Making (MCDM) challenges in supplier selection. This study seeks to determine the degree of influence for each criterion and the influence relationships among criteria in the supplier selection by employing the fuzzy DEMATEL method with Simplified Centroid Defuzzification (SCD). The fuzzy DEMATEL method comprises 10 steps, during which the SCD based on pointwise operations was integrated into the process. This study also gathered primary data by distributing a set of questionnaires to three experts with at least five years of experience in the business industry, concentrating on nine supplier selection criteria pertinent to the industry, which are cost, quality, delivery reliability, service, flexibility, willingness and attitude, technology and equipment, surplus inventory and supplier’s profile. Furthermore, by utilizing the four quadrants of the Influential Relation Map (IRM), suppliers can optimize resource allocation to maximize benefits. The results indicated that service is the most influential criterion for supplier selection in petrol convenience stores. By meticulously evaluating and selecting suppliers based on these well-defined criteria and methodologies, business owners can enhance their operational efficiency, reduce costs and ensure a sustainable and competitive business model.
format	Thesis
qualification_level	Bachelor degree
author	Ahmad Sadli, Nazatul Shima
author_facet	Ahmad Sadli, Nazatul Shima
author_sort	Ahmad Sadli, Nazatul Shima
title	Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli
title_short	Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli
title_full	Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli
title_fullStr	Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli
title_full_unstemmed	Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli
title_sort	utilising the fuzzy dematel method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / nazatul shima ahmad sadli
granting_institution	Universiti Teknologi MARA, Terengganu
granting_department	College of Computing, Informatics and Mathematics
publishDate	2024
url	https://ir.uitm.edu.my/id/eprint/106185/1/106185.pdf
_version_	1818588170939269120

Utilising the fuzzy DEMATEL method based on simplified centroid defuzzification for the evaluation of supplier selection criteria / Nazatul Shima Ahmad Sadli

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