An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri

Stress is defined as an individual's struggle to manage challenges from their surroundings, leading to feelings of unhappiness and lack of tranquillity. Job stress is a mental and physical state that influences one's productivity, effectiveness, and wellbeing at work. Individuals experienc...

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Main Author: Shahpri, Siti Shakirah
Format: Thesis
Language:English
Published: 2024
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Online Access:https://ir.uitm.edu.my/id/eprint/106233/1/106233.pdf
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spelling my-uitm-ir.1062332024-11-11T09:22:21Z An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri 2024 Shahpri, Siti Shakirah Fuzzy decision making Stress is defined as an individual's struggle to manage challenges from their surroundings, leading to feelings of unhappiness and lack of tranquillity. Job stress is a mental and physical state that influences one's productivity, effectiveness, and wellbeing at work. Individuals experiencing job stress may face negative emotional states and teachers are not exempt from encountering stress in the workplace. Therefore, this study aims to identify the causes and effects of stress among secondary school teachers using one of the multi-criteria decision-making (MCDM) method, fuzzy Decision Making Trial and Evaluation Laboratory (DEMATEL). Nine criteria were evaluated by collecting the data from three experts. The findings indicate that mental health, role conflict, and personal problems are the primary causes of stress. In contrast, job satisfaction, burnout, workload, student behaviour, environmental discomfort, and unrelated tasks are identified as effects of stress. Further analysis reveals that mental health is the most influential criterion, while job satisfaction is the most important criterion. This study is useful for the teachers themselves, as a way to self-monitor their emotional states, as well as to the top management of school and the authorities to take a proactive measure in providing a warm and supportive environment. 2024 Thesis https://ir.uitm.edu.my/id/eprint/106233/ https://ir.uitm.edu.my/id/eprint/106233/1/106233.pdf text en public degree Universiti Teknologi MARA, Terengganu College of Computing, Informatics and Mathematics Abdullah, Nur Solihah Khadhiah
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
advisor Abdullah, Nur Solihah Khadhiah
topic Fuzzy decision making
spellingShingle Fuzzy decision making
Shahpri, Siti Shakirah
An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri
description Stress is defined as an individual's struggle to manage challenges from their surroundings, leading to feelings of unhappiness and lack of tranquillity. Job stress is a mental and physical state that influences one's productivity, effectiveness, and wellbeing at work. Individuals experiencing job stress may face negative emotional states and teachers are not exempt from encountering stress in the workplace. Therefore, this study aims to identify the causes and effects of stress among secondary school teachers using one of the multi-criteria decision-making (MCDM) method, fuzzy Decision Making Trial and Evaluation Laboratory (DEMATEL). Nine criteria were evaluated by collecting the data from three experts. The findings indicate that mental health, role conflict, and personal problems are the primary causes of stress. In contrast, job satisfaction, burnout, workload, student behaviour, environmental discomfort, and unrelated tasks are identified as effects of stress. Further analysis reveals that mental health is the most influential criterion, while job satisfaction is the most important criterion. This study is useful for the teachers themselves, as a way to self-monitor their emotional states, as well as to the top management of school and the authorities to take a proactive measure in providing a warm and supportive environment.
format Thesis
qualification_level Bachelor degree
author Shahpri, Siti Shakirah
author_facet Shahpri, Siti Shakirah
author_sort Shahpri, Siti Shakirah
title An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri
title_short An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri
title_full An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri
title_fullStr An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri
title_full_unstemmed An approach using fuzzy DEMATEL in identifiying the causes and effects of job stress among secondary school teachers / Siti Shakirah Shahpri
title_sort approach using fuzzy dematel in identifiying the causes and effects of job stress among secondary school teachers / siti shakirah shahpri
granting_institution Universiti Teknologi MARA, Terengganu
granting_department College of Computing, Informatics and Mathematics
publishDate 2024
url https://ir.uitm.edu.my/id/eprint/106233/1/106233.pdf
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