An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar

Malaysia attracts millions of tourists each year, bringing in billions of dollars in tourism revenue. In 2021, there were 5,213 hotels to accommodate the growing number of tourists, making hotels a major contributor to the tourism income. However, this influx of hotels poses a threat to the environm...

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Main Author: Mokhtar, Muhammad Fauzi
Format: Thesis
Language:English
Published: 2024
Subjects:
Online Access:https://ir.uitm.edu.my/id/eprint/107155/2/107155.pdf
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spelling my-uitm-ir.1071552024-12-04T08:21:58Z An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar 2024 Mokhtar, Muhammad Fauzi Malaysia Malaysia attracts millions of tourists each year, bringing in billions of dollars in tourism revenue. In 2021, there were 5,213 hotels to accommodate the growing number of tourists, making hotels a major contributor to the tourism income. However, this influx of hotels poses a threat to the environment due to the large amount of waste they generate. While many people support the idea of sustainable or green hotels to protect the environment, these eco-friendly practices are not widely adopted in the lodging industry. This research aimed to identify the green practices categories, challenges, and future needs of green hotels in Malaysia. A model outlining practical green hotel practices was proposed, and interviews were conducted with hotel owners, managers, employees, and tourists to gain insights. The research proposed four categories of green practices: cost-saving initiatives, nature-friendly initiatives, technology-driven initiatives, and other innovative measures. Common challenges faced by hoteliers included high costs, government regulations and certification requirements, and limited access to technology and expertise. Additionally, all surveyed tourists expressed interest in staying at green hotels, indicating a potential future demand for eco-friendly accommodations. Factors influencing this interest included a pro-environmental attitude among tourists. The proposed model for successful Malaysian green hotels should prioritize both technology and environmentally friendly practices. This research helps hoteliers to understand the challenges they face for better allocation of their resources. It also provides valuable insights for government agencies to develop policies that encourage green hotel practices and promote them to tourists. Additionally, this study offers a foundation for future research on green hotels. 2024 Thesis https://ir.uitm.edu.my/id/eprint/107155/ https://ir.uitm.edu.my/id/eprint/107155/2/107155.pdf text en public phd doctoral Universiti Teknologi MARA (UiTM) Faculty of Hotel and Tourism Management
institution Universiti Teknologi MARA
collection UiTM Institutional Repository
language English
topic Malaysia
spellingShingle Malaysia
Mokhtar, Muhammad Fauzi
An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar
description Malaysia attracts millions of tourists each year, bringing in billions of dollars in tourism revenue. In 2021, there were 5,213 hotels to accommodate the growing number of tourists, making hotels a major contributor to the tourism income. However, this influx of hotels poses a threat to the environment due to the large amount of waste they generate. While many people support the idea of sustainable or green hotels to protect the environment, these eco-friendly practices are not widely adopted in the lodging industry. This research aimed to identify the green practices categories, challenges, and future needs of green hotels in Malaysia. A model outlining practical green hotel practices was proposed, and interviews were conducted with hotel owners, managers, employees, and tourists to gain insights. The research proposed four categories of green practices: cost-saving initiatives, nature-friendly initiatives, technology-driven initiatives, and other innovative measures. Common challenges faced by hoteliers included high costs, government regulations and certification requirements, and limited access to technology and expertise. Additionally, all surveyed tourists expressed interest in staying at green hotels, indicating a potential future demand for eco-friendly accommodations. Factors influencing this interest included a pro-environmental attitude among tourists. The proposed model for successful Malaysian green hotels should prioritize both technology and environmentally friendly practices. This research helps hoteliers to understand the challenges they face for better allocation of their resources. It also provides valuable insights for government agencies to develop policies that encourage green hotel practices and promote them to tourists. Additionally, this study offers a foundation for future research on green hotels.
format Thesis
qualification_name Doctor of Philosophy (PhD.)
qualification_level Doctorate
author Mokhtar, Muhammad Fauzi
author_facet Mokhtar, Muhammad Fauzi
author_sort Mokhtar, Muhammad Fauzi
title An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar
title_short An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar
title_full An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar
title_fullStr An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar
title_full_unstemmed An exploration of green practices categories, challenges and future demand in Malaysia hotels / Muhammad Fauzi Mokhtar
title_sort exploration of green practices categories, challenges and future demand in malaysia hotels / muhammad fauzi mokhtar
granting_institution Universiti Teknologi MARA (UiTM)
granting_department Faculty of Hotel and Tourism Management
publishDate 2024
url https://ir.uitm.edu.my/id/eprint/107155/2/107155.pdf
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