Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan

Among the important factors need to be considered in order to make the tourism place become a focai point is by fulfilling the visitors' satisfaction. When the visitors satisfied with the activities and services provided at that place, for sure they will revisit and may recommend it to others....

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Main Author:	Wan Hasan, Wan Ahmad
Format:	Thesis
Language:	English
Published:	2014
Subjects:	Malaysia Job satisfaction
Online Access:	https://ir.uitm.edu.my/id/eprint/15155/1/TD_WAN%20AHMAD%20WAN%20HASAN%20ED%2014_5.pdf
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id	my-uitm-ir.15155
record_format	uketd_dc
spelling	my-uitm-ir.151552022-12-15T04:16:10Z Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan 2014 Wan Hasan, Wan Ahmad Malaysia Job satisfaction Among the important factors need to be considered in order to make the tourism place become a focai point is by fulfilling the visitors' satisfaction. When the visitors satisfied with the activities and services provided at that place, for sure they will revisit and may recommend it to others.This thing is indirectly makes the place to became an attraction towards visitors. For Perhentian Island Marine Park, Terengganu which a place that have chosen to conduct the study, there are still no research have been conducted to identify the visitors' satisfaction. Thus, this research has been conducted and identified the level of visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu. Besides that, the visitation factors also have been identified from this research. In order to obtain the result for this study, questionnaires have been distributed to the visitors who came to this island without emphasizing whether they are local or foreign visitors. Next, all of these questionnaires have been analyzed and the findings revealed that there still a lot of improvement needs to be done by the management of marine park and tourism operators especially for land activities. While for the facilities that have been provided were satisfied by the visitors, except for the personnel at the island which also needs to be look back by the management of marine park and tourism operators in providing a better services 2014 Thesis https://ir.uitm.edu.my/id/eprint/15155/ https://ir.uitm.edu.my/id/eprint/15155/1/TD_WAN%20AHMAD%20WAN%20HASAN%20ED%2014_5.pdf text en public dphil degree Universiti Teknologi MARA Faculty of Education
institution	Universiti Teknologi MARA
collection	UiTM Institutional Repository
language	English
topic	Malaysia Job satisfaction
spellingShingle	Malaysia Job satisfaction Wan Hasan, Wan Ahmad Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
description	Among the important factors need to be considered in order to make the tourism place become a focai point is by fulfilling the visitors' satisfaction. When the visitors satisfied with the activities and services provided at that place, for sure they will revisit and may recommend it to others.This thing is indirectly makes the place to became an attraction towards visitors. For Perhentian Island Marine Park, Terengganu which a place that have chosen to conduct the study, there are still no research have been conducted to identify the visitors' satisfaction. Thus, this research has been conducted and identified the level of visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu. Besides that, the visitation factors also have been identified from this research. In order to obtain the result for this study, questionnaires have been distributed to the visitors who came to this island without emphasizing whether they are local or foreign visitors. Next, all of these questionnaires have been analyzed and the findings revealed that there still a lot of improvement needs to be done by the management of marine park and tourism operators especially for land activities. While for the facilities that have been provided were satisfied by the visitors, except for the personnel at the island which also needs to be look back by the management of marine park and tourism operators in providing a better services
format	Thesis
qualification_name	Doctor of Philosophy (PhD.)
qualification_level	Bachelor degree
author	Wan Hasan, Wan Ahmad
author_facet	Wan Hasan, Wan Ahmad
author_sort	Wan Hasan, Wan Ahmad
title	Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_short	Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_full	Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_fullStr	Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_full_unstemmed	Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan
title_sort	visitors' satisfaction toward activities and services at perhentian island marine park, terengganu / wan ahmad wan hasan
granting_institution	Universiti Teknologi MARA
granting_department	Faculty of Education
publishDate	2014
url	https://ir.uitm.edu.my/id/eprint/15155/1/TD_WAN%20AHMAD%20WAN%20HASAN%20ED%2014_5.pdf
_version_	1783733350607880192

Visitors' satisfaction toward activities and services at Perhentian Island Marine Park, Terengganu / Wan Ahmad Wan Hasan

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